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The Case for Slower, Deeper Client Relationships

The agency model that prioritises volume — more clients, faster throughput, quicker deliverables — consistently produces worse outcomes than one built on depth and continuity.

A
Admin
· 5 min read

When we started Luminary, we had a choice: build an agency that could serve many clients at a standard quality, or build one that could serve fewer clients at an exceptional quality. We chose depth. Here's what we've learned.

Topics Agency Clients Strategy Relationships

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